With an aim at facilitating passengers and bettering its services, Vietjet will bring into force its system to notify passengers of flight schedule changes via Zalo beside SMS.
Accordingly, the airline’s system will automatically send to passengers’ Zalo account a message updating flight schedule. Message status will be checked and reported back to the system five minutes after that.
If the message is not read, the system will also send an SMS to passengers’ account. It is advisable for passengers to update flight information at www.vietjetair.com
, just by click “Manage my booking” tab.