The Vietnam National Administration of Tourism has asked tour operators to report instances of overcharging and robberies and on the vendors situation at tourism spots so that it come up with measures to stop them.
It is trying to resolve common but persistent problems faced by tourists to improve the country's tourism image, the administration said in a statement reported by news website VnExpress Wednesday.
The administration said operators need to report every month on these and other problems that occur.
Recently several foreign bloggers have complained about bad tourism experiences in Vietnam.
"Why I'll never return Vietnam" by American blogger Matt Kepnes came under fire from foreigners who are fond of Vietnam, but many others did agree with him.
Unhappy tourists have complained about taxi scams, street vendors in the UNESCO heritage town Hoi An who do not take no for an answer and fail to return change, and beggars.
Police in Ho Chi Minh City, a tourism hot spot but also a place plagued by petty street crime, also announced plans earlier this month to protect foreigners from pickpockets and bag snatchers, such as increasing patrols and the use of traffic cameras, especially at sensitive spots like intersections, bridges, and tunnels.
The police also instructed tour operators to educate tourists about common methods used by street criminals.
Bag snatchers usually come in pairs on motorbikes, approach foreigners walking on streets, and grab their bags, which usually contain money and personal papers.
Some tourists have lost important stuff after forgetting a bag in a taxi.
Last December, a young Chinese couple, Kit Kat and Leung Ka Kei Doris, lost all their belongings when a passing motorcyclist snatched their bag. Sympathetic passersby had donated money to them.