Quang Ninh authorities have revoked the business license of a tourism company in Hanoi for abandoning more than 100 Chinese tourists in Ha Long Bay.
Dao Le Trung, chief inspector of the province’s Culture, Sports and Tourism Department told Tuoi Tre newspaper that Hanoi-based Khang Thai Tourism and Trading Company had its license for international tourism services revoked for 12 months.
The company was also fined VND25 million (US$1,186).
Earlier, more than 100 Chinese tourists complained that Khang Thai left them out to dry in Ha Long Bay.
The tourists filed complaints with the Chinese embassy in Hanoi on February 3, claiming that the company’s tour guide and representative had left them stranded at the Bai Chay Port in Quang Ninh province early that day.
Quang Ninh tourism authorities then stepped in and ordered the company to send a tour guide to take care of the tourists that same day.
Ha Quang Long, director of the Quang Ninh Department of Culture, Sports and Tourism, said that after visiting the bay, the tourists left Vietnam.
China is the largest market for Quang Ninh tourism, said Doan Manh Linh with the Quang Ninh Department of Culture, Sports and Tourism, adding that the number of Chinese tourists usually surges during Tet (Vietnam’s Lunar New Year) holiday.
The province welcomed some 250,000 foreign tourists this Tet (from January 30 to February 5), up 12 percent year on year, Linh said.
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