Hanoi bus driver, ticket collector fired for humiliating passenger

TN News

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A Hanoian transport company fired a bus driver and a ticket collector on Monday for beating up a passenger and forcing him to get down on his hands and knees when he wanted to get off the bus.

On Saturday (October 22), Nguyen Ngoc Phuc of the northern province of Vinh Phuc boarded the bus belonging to the Hanoi Transport and Service Corporation (Transerco) at the My Dinh Bus Station in Hanoi.

Phuc reportedly asked Nguyen Chi Thanh, the ticket collector, whether the bus would go to Le Van Luong Street, and Thanh said yes.

After a while, Phuc realized the bus was going in another direction. He complained to Do Huu Long, the driver, and got yelled at by both Long and Thanh.

Long then suddenly stopped the bus and Long and Thanh beat up and insulted Phuc, and tried to force him to get down on his hands and knees to crawl off the bus.

Phuc did not follow their request. Long then said that if Phuc didn't crawl off, he wouldn't let him off the bus until the end of the line.

Many passengers onboard reacted to Long's abuse and forced him to open the door for Phuc to get off the bus.

Long and Thanh were suspended after the case was reported to their company. An investigation was launched by Transerco, which led to the conclusion that the pair were guilty at the abuse.


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On Monday, Nguyen Xuan Hao, chief inspector of the Transport Ministry, told Tuoi Tre (Youth) newspaper that the ministry had asked Hanoi transport inspectors to further investigate the case.

He said the bus driver should have his driving license revoked if his wrongdoing was serious enough.

"If the bus driver and ticket collector are found guilty of "˜offending people's dignity,' they will face criminal charges," he said.

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