A public hospital in Ho Chi Minh City has suspended a cashier for watching movie on her phone during work while patients were lining up for her service.
Cho Ray, a leading hospital and often the most crowded in the city, said in a statement on Tuesday the hospital managers have pulled Tran Thi Thanh Thuy out of the cashier desk and ordered her to go through retraining.
The decision came after a Facebook user posted some photos taken by a daughter of a patient, who are his relatives, showing Thuy sitting at the desk with a movie playing on her cellphone.
Hoang Quynh My, who took the photos on Monday, said she and her father arrived that morning for his examination after traveling more than 600 kilometers from a Central Highlands province.
Her father and many other patients were questioning Thuy about how they should pay.
“She did not answer,” My told Tuoi Tre newspaper. “So I looked down and found out she was watching movie.”
Another photo shows Tran Thi Thanh Thuy watching the film on her cellphone while many patients were waiting outside the cashier desk.
Cho Ray Hospital in Ho Chi Minh City's District 5 receives several thousand patients coming for examination and treatment every day.
It has opened two hotlines at 0908 539 607 and 08 3955 7114 to receive service complaints.
Only a few weeks ago, a British woman accused the hospital of mistreatment, claiming that her father stayed there for days without food and water. The hospital has rejected the accusation.