Local insurance firm AAA Assurance announced Wednesday it has chosen IBM Vietnam as a key partner to provide information technology services for its business expansion plan.
Under a collaboration framework agreement signed by the two companies, IBM will provide consultation, planning, training and updates on the insurance industry's latest IT solutions to support AAA over the next five years.
AAA said its strategy in the coming years is to promote modern sales channels such as e-commerce, telesales and to develop the banking-insurance channel. The company is targeting an annual growth of 20-25 percent in the next five years.
"We are committed to making strategic investments in IT infrastructure development to successfully implement business plans, increase service quality and optimize clients' satisfaction. With global expertise and profound knowledge of the local market, IBM is our primary IT partner to realize our IT plan to 2015," said AAA Assurance General Director, Do Thi Kim Lien.
Thieu Phuong Nam, IBM Vietnam Deputy General Manager, said the collaboration between IBM and AAA would allow IBM experts to support AAA in building and implementing its IT development process and its business plans.
AAA estimates that the total investment for completing and modernizing its IT infrastructure will be US$2.5 million.