Uber to accept cash in Vietnam, expansion plans in the offing

Thanh Nien News

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Traffic inspectors check an Uber car at Tan Son Nhat airport in Ho Chi Minh City. Photo credit: TBKTSG Traffic inspectors check an Uber car at Tan Son Nhat airport in Ho Chi Minh City. Photo credit: TBKTSG


Uber, the US transport network company, will accept cash payment in Vietnam soon and plans to expand to Nha Trang and Da Nang and provide more services.
Dang Viet Dung, director of Uber Vietnam, said it would allow customers to pay cash instead of requiring them to own a credit card and register their account as is the practice worldwide, local media reported.
The apps-based ride-sharing service company has been testing cash payment in several Indian cities since May.
It plans to introduce the system in Vietnam by the end of the year, Dung was quoted by news website VnExpress as saying.
He said the company is considering expanding to Da Nang and Nha Trang, two popular tourist cities.
It also plans to introduce new services like UberChopper that would offer helicopter rides, UberPool for shared rides, and possibly a food delivery service, he said.
In June the company chose Bangkok as the first city in Southeast Asia to introduce a one-day free trial for its helicopter service.
UberPool allows customers to share a ride and split the fare, which is already lower than that of popular taxis.
Dung said the service would allow one to travel in a nice car for the cost of a bus ticket.
He said the expansion plans follow “very good growth” in Ho Chi Minh City and Hanoi.
Uber came to the southern city in July 2014, several months after Hanoi.
The service is still trying to find some legal support in Vietnam, with industry insiders saying local taxi firms are campaigning against it.
Prime Minister Nguyen Tan Dung last April approved a transport ministry proposal requiring Uber to sign contracts with licensed transport companies.
It is not allowed to partner with independent drivers.
Statistics from Uber show it is hugely popular with customers.
It said 65 percent of its cars are booked at a time, compared to the average of 40 percent for other companies.
With its service now available in 329 cities in 59 countries, Uber is valued at US$50 billion.

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